Report Maintenance
Priority 0
Emergency maintenance requested by Cornerstone to make a site safe in an emergency event where emergency services attend
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Commencement within 45 minutes
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Completion within 5 hours
Priority 1
Issues that may pose an immediate risk to health or safety, or that renders a property partially unsafe or uninhabitable.
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Commencement within 4 hours
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Completion within 5 business days
After Hours Urgent Maintenance
Priority 2
Issues that cause a serious inconvenience or have the potential to be dangerous
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Commencement within 24 hours
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Completion within 7 business days
Priority 3
Issues that are not urgent
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Commencement within 10 business days
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Completion within 20 business days
Response times may vary in remote areas, after-hours periods, or when site access or contractor availability limits immediate attendance. In these cases, Cornerstone will prioritise the containment of risk, such as isolation of utilities, securing the area, and communication with emergency services or tenants, until full remediation can occur.
SA Power Networks
Gas Emergency Line
SA Water
State Emergency Service
MFS or CFS
Please Note: Tenants outside the metropolitan area should check their local phone book for appropriate telephone numbers to call in the case of critical or life threatening circumstance.