You may be charged for clearing blocked drains found to be caused by foreign objects (eg toys, sanitary products, food scraps, baby wipes, excessive amounts of toilet paper).
Gutters, downpipes and stormwater pipes
If possible, you should attempt to keep the roof, gutters, downpipes, and stormwater drains free from leaves and other debris that might restrict the flow of stormwater from the property. If you are unable to clean your gutters yourself, you will need to arrange your own tradesperson to do it for you at your cost. If you live in a double-storey building, Cornerstone will clean your gutters for you.
Water filtration systems
If your property has a water filtration system, it is your responsibility to maintain it and get it regularly serviced at your cost.
Picture hooks and nails are not permitted without prior approval of Cornerstone. We can advise you of the types of picture hooks that are permitted upon request.
Never put food scraps or pour fat or oils down the sink. If your sink blocks due to a foreign object, try using a rubber plunger to clear the blockage. If the sink stays blocked, call our Housing Services department. If the blockage is found to be a result of something you have done, then you may be on-charged the costs associated with contracting a plumber.
The rubber washers inside the taps act as a seal to stop the water leaking through the tap when closed. Over time, these can become worn and need to be replaced. Please let our Housing Services department know if this becomes the case.
Finding the water supply tap
If you ever need to turn off the water to your property in the case of a burst pipe or fitting, it is important to know where the water supply tap and meter is located.
If you live in a standard house, your meter is usually located on the front edge of the property. If you live in a flat or block of units, the supply tap is usually found within a common area.
If you cannot find it, please don’t hesitate to contact the Housing Services department. Please bear in mind that sometimes the meter can become overgrown with grass or shrubs.